Shipping policy

1.Parties and applicability

These terms apply to sales from Ompelimo Harakanpesä and auxiliary business name Muunne Apparel (business ID 3021024-4), hereafter "seller" or "maker", to their customers. We abide by finnish consumer protection laws.

2. Products and prices

Product prices are in euro (€) and include local VAT (25,5%). We reserve the right to price changes. Shipping costs are added at checkout.

3. Ordering and contract of sale

The contract of sale is created by the customer making an order and receiving an automatic order confirmation. The customer has the right to cancel their order within two days by contacting the seller at ompelimoharakanpesa@gmail.com. The seller reserves the right to cancel the sale due to extenuating circumstances at any point before the order has been fulfilled. In such circumstances, the customer will be contacted and the value of the order including shipping costs will be refunded.

4. Payment methods

 

5. Fulfillment time

Orders submitted at muunne.com are made to order individually. Fulfillment time is four (4) weeks after order submission or after all information necessary to fulfill the order have been given to the seller. The projected fulfillment time may be longer in case of extenuating circumstances.

6. Delivery methods and time

Domestic: Traceable Posti Pikkupaketti ovelle. Delivery will be made to the given address's mail slot or -box or left at the door if mail slot or -box is unavailable. Delivery time is typically 2-5 working days.

Estonia, Latvia, Lithuania: Untracked letter or tracked postal parcel to pickup point.

Other EEA: Letter mail without tracking. Delivery times and costs vary.

International non-EEA: only available for orders with total item value of 200 euros or more. Contact me to arrange.

7. Return and exchange policy and faulty products

Full conditions here: https://muunne.com/en-eu/policies/refund-policy

8. Force Majeure

Ompelimo Harakanpesä/Muunne Apparel is not responsible for delays caused by external factors outside our control (such as strikes or natural disasters).

9. Customer support and contact information